Dispute Your Data

In the unlikely event that you find an error with your data on The Work Number®, we encourage you to let us know so that we can help you
make it right.

Start a Dispute

How a Data Dispute Works

You can initiate a data dispute if you find an error within your employment data report. The data within your report reflects what we receive from your employer, payroll provider, or third-party administrators.

Review

Report

If you believe your data is inaccurate, please fill out the data dispute form. You can dispute your employment dates, income information, or personal information.

Investigate

Our analysts will investigate the errors you reported. The dispute process may take up to 30 days to complete.

Update

We will work with the data provider to investigate disputed data and make any necessary updates.

Where Your Data Comes From

We report your data from your employer or payroll provider. We may also receive pension information from third-party administrators. We require them to report data accurately, and our processes help ensure the data we receive is accurate. When we find errors, we work with the data provider and request data corrections. However, if you believe your data is inaccurate, we encourage you to contact us so we can help you make it right.

Start Your Data Dispute

Best Way

Online: Complete the Data Dispute form to start the process.

Start a Dispute

Other Ways

By Phone:

1-800-367-2884

TTY-hearing impaired:

1-800-424-0253

Mail:

Download request form and return by mail.

Got Questions?

View frequently asked questions.

View FAQs