Freeze Your Data
You can control access to your data by requesting a data freeze at any time, at no cost. This freeze means many verifiers will be unable to view your data from The Work Number®.
Impacts of a Data Freeze
A data freeze may slow down the application process for a loan, job, or social service benefits. You may also create more work for yourself if you freeze your data. Instead of having to provide pay stubs or bank statements, The Work Number can do that work for you when verifiers can view your data.
Job Applications
Employers may delay making a job offer if they cannot verify your data on The Work Number.
Home and Auto Loans
Lenders may need more time to approve your application. You also may limit your credit access.*
Social Services
When government agencies can’t verify your information, you may have to wait longer to start receiving benefits.
*According to an Equifax study
Freeze Your Data
Best Way
Online: Complete the form to get started.
Other Ways
By Phone:
1-800-367-2884
TTY-hearing impaired:
1-800-424-0253
Mail:
Download freeze form and return by mail
Email:
Download freeze form and return to TWNFreeze@equifax.com
Unfreeze Your Data
Best Way
Online: Complete the form to get started.
Other Ways
By Phone:
1-800-367-2884
TTY-hearing impaired:
1-800-424-0253
Mail:
Download freeze removal form and return by mail
Email:
Download freeze removal form and return to TWNFreeze@equifax.com
Got Questions?
View frequently asked questions.