Freeze Your Data Report

Request a freeze of your information in The Work Number® database.
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Why Freeze Data?

If you would like to help prevent access to your employment data, this can be done with an employment data freeze. Keep in mind that a freeze could slow down application processes for things like a loan, a job, or social service benefits if the freeze is not removed prior to such applications.
Here are a few more key details:
  • You can request a freeze at any time and at no cost to you.
  • If you place a freeze, verifiers will be unable to view your The Work Number data.
  • If you want your information to be accessible to certain third parties, you’ll need to remove the freeze.
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Download Mail

Freeze Your Data Report by Mail

Fill out the Freeze Placement Form and send it to us by mail.
Get The Freeze Form
OR
Email Icon
Email
To communicate a freeze request, send an email to the address below requesting a Freeze Placement Form.*
TWNFreeze@equifax.com
Phone Icon
Phone
Call our Client Service Center to request your employment data freeze. 
866-222-5880
*Protecting the privacy and security of your information is important to us. Upon receipt of your email, a Freeze Placement Form will be emailed to you utilizing our secure email feature called Virtru. Virtru protects your messages and attachments. To learn more about Virtru, visit virtru.com/intro.

To place a freeze on the consumer report of a protected person, including minors and incapacitated adults, you will need to submit proof of their identity, along with yours, and proof that you are their authorized representative.

Ready to Remove the Freeze?

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You can remove a data freeze in the following ways:

Mail
Fill out the Freeze Removal Form and send it to us by mail.
Email
To communicate a freeze removal request via email below.*

TWNFreeze@equifax.com
Phone
Call our Client Service Center to remove your data freeze.

866-222-5880
*Upon receipt of your email, a Freeze Removal Form will be sent to you utilizing our secure email feature called Virtru. Virtru protects your messages and attachments. To learn more about Virtru, visit virtru.com/intro.

View Your Data Report

Get instant and private access to your Employment Data Report. Review the information in The Work Number database and see who has obtained your information.

Dispute Your Data Report

If you’re concerned that the information in your report may be incomplete or inaccurate, you can dispute the information under the Fair Credit Reporting Act.